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Privacy Policy

Attigo Coaching and Development Ltd
Updated: February 2025

 

1. Introduction

Attigo Coaching and Development Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

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2. Information We Collect

We may collect the following types of personal data:

  • Name, contact details (email, phone number, address)

  • Date of birth and gender

  • Payment and billing information

  • Employment history and professional details (for training purposes)

  • Health information (if relevant to training/coaching sessions)

  • Any other information you provide in the course of using our services

 

3. How We Collect Your Data

We collect personal data through:

  • Direct interactions (e.g., when you sign up for coaching or training services)

  • Website forms and online registrations

  • Cookies and tracking technologies

  • Third-party sources (where permitted by law)

 

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent – When you provide consent for us to use your information

  • Contractual Necessity – When processing is necessary for the performance of a contract

  • Legal Obligation – When required by law

  • Legitimate Interests – When processing is necessary for our legitimate business interests, provided it does not override your rights

 

5. How We Use Your Information

Your data may be used for the following purposes:

  • Providing coaching and training services

  • Processing payments and managing financial transactions

  • Communicating with you about our services and updates

  • Improving our services and customer experience

  • Complying with legal and regulatory requirements

  • Marketing (where permitted and with your consent)

 

6. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your information with:

  • Third-party service providers assisting in service delivery

  • Legal or regulatory authorities if required by law

  • Business partners (with your consent)

  • Successors in case of business transfer or acquisition

 

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These measures include encryption, access controls, and regular security assessments.

 

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. When no longer needed, data will be securely deleted or anonymized.

  • Basic personal data (name, address, contact details) is retained for at least six years to comply with UK tax laws.

  • Marketing data is retained until you opt out.

 

9. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access – Request a copy of the personal data we hold about you.

  • Right to Rectification – Request correction of inaccurate or incomplete data.

  • Right to Erasure – Request deletion of your personal data.

  • Right to Restrict Processing – Request to limit how we use your data.

  • Right to Data Portability – Request to receive your data in a portable format.

  • Right to Object – Object to data processing based on legitimate interests.

  • Right to Withdraw Consent – Withdraw consent at any time where processing is based on consent.

 

To exercise any of these rights, please contact us at kristi@attigocoachinganddevelopment.co.uk.

 

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyse website traffic. You can manage your cookie preferences through your browser settings.

 

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

 

12. Confidentiality in Coaching

We adhere to the International Coaching Federation (ICF) Code of Ethics regarding confidentiality in coaching relationships.

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a) Confidentiality Commitment

  • Your coaching sessions and all related information (verbal or documented) remain confidential.

  • We will not disclose any information about your coaching without your written consent.

 

b) Exceptions to Confidentiality

Confidentiality does not apply to:

  • Information that was in our possession before you provided it.

  • Information that is publicly known or available.

  • Information obtained from a third party without confidentiality obligations.

  • Information we are legally required to disclose.

  • Situations where there is an imminent risk of harm to you or others.

  • Cases involving illegal activity.

 

c) Coaching Accreditation Requirements

  • To track coaching hours for ICF accreditation, we may submit client email addresses to ICF.

  • No details of session content will be shared—only email addresses for verification.

  • Anonymized case discussions may occur for training and professional development.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

 

14. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at:

Attigo Coaching and Development Ltd
kristi@attigocoachinganddevelopment.co.uk
Tel: 07753 273921
20b, Park Road

Barnet

EN4 9QA

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